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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, Mexico

Iberostar Waves Tucan, a 4-star Playa del Carmen hotel, features a beachfront location with white sand and sun loungers. The property offers five onsite restaurants, a sustainability commitment, and various outdoor activities.

Rooms & Amenities

All guestrooms at Iberostar Waves Tucan include laptop-friendly workspaces, air conditioning, free stocked minibars, and free WiFi. The property offers a swim-up bar and a terrace for guest enjoyment.

Dining & Nearby Options

Guests can enjoy meals at any of the five onsite restaurants, which feature cuisines including Japanese options. For casual outings, nearby dining includes El Bamboo, 0.3 miles away, and Les Crepes de Paris, 1.5 miles away.

Leisure & Activities

Leisure activities include yoga and aerobics classes. Guests can partake in ecotours in the area or visit the sauna and Turkish bath/hammam. The nearby Playa del Carmen Main Beach and Xcaret Eco Theme Park highlight the region's natural beauty.

Services & Local Area

Iberostar Waves Tucan is 3 miles from Aeropuerto de Playa del Carmen. Accessible transport options include buses from multiple local stations, ensuring easy travel to surrounding areas.

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Playa del Carmen 1.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 1.9 mi
Cancun (CUN) 37.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Luggage storage
  • Gift/Newsstand
  • Multilingual staff

Sports & Fitness

  • Tennis
  • Fitness studio

Services

  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services

Business

  • Conference room

Children

  • Paid babysitting/ Child services
  • Children's pool
  • Kids club
  • Game room

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Beach umbrellas
  • Garden area
  • Spa centre
  • Sauna
  • Treatment room
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Location

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, Mexico
Map view
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, Mexico
Nearby
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
1000 ft
Restaurants
Il Piemonte
400 ft
Paseo Xaman Ha
El Bamboo
400 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Hacienda Don Diego
2400 ft
Paseo Xaman Ha Hotelero 5 Inside Viva Wyndham Maya Resort
Rustic Beer Rooftop
2500 ft
Paseo Xaman Ha Manzana 16
Barra Artesanal
2300 ft
Paseo Xaman Ha 42
PREGO Playacar
2300 ft
Paseo Xaman - Ha
Don Pepperoni Playacar
3800 ft
Paseo Xaman-HA L. 16 Mza 16 Local 3 Plaza Pakal Playacar Fase II Al lado de La Brioche y Oxxo

Reviews and Ratings

Reviews from guests about their experience.
68%
loved their spa retreat and can’t wait to return.
6.8/10
Nice
Rooms
7.6
Location
8.8
Service
6.2
Dining
6.8
Guest reviews
6.8/10
based on 5 reviews
Sandra
United States, February  2025
6.8/10

My stay at Iberostar Waves Tucan was quite enjoyable, with beautiful grounds and excellent dining options, although the service could be more attentive at times. The spacious rooms offered a comfortable retreat after a day by the pool. I appreciated the variety of activities available, but I did notice a few hiccups in the staff's responsiveness to requests.

Rooms
8.0
The rooms were spacious and well-maintained, providing a cozy atmosphere for relaxation. I particularly liked the decor, which felt both modern and tropical.
Service
6.0
While the staff were friendly, I found the service a bit lacking during peak hours. It took longer than expected to get help with a few requests, which was a bit disappointing.
Location
9.0
The resort's location was fantastic, just a short walk from the beach and nearby attractions. I loved being close to the vibrant energy of Playa del Carmen.
Dining
9.0
The dining options were a highlight of my stay. I really enjoyed the variety of delicious dishes, especially the finger food at the bars, which were always fresh and tasty.
Facilities
8.0
The facilities were impressive, with several pools and a well-equipped gym. I also appreciated the wedding services offered, which added a nice touch to the overall experience.
William
United States, February  2025
6.0/10

My stay at Iberostar Waves Tucan was pretty enjoyable overall, though I did encounter a few hiccups. The beach access was a major highlight, super close and relaxing. However, the pool service could've been quicker at times.

Rooms
7.0
The room I stayed in was spacious and clean, great for unwinding after a long day on the beach. The decor was nice, but I felt like it could use a few modern touches to elevate it.
Service
6.0
Service staff were friendly and attentive, which really made my experience more enjoyable. Still, there were moments when I had to wait a bit longer for assistance, especially at the front desk.
Location
8.0
The location is prime, just a short walk to everything I wanted to explore in Playa del Carmen. Easy beach access was a major plus for me, making it super convenient to dip in the ocean anytime.
Dining
7.0
Dining options were solid, especially the fresh sourdough bread at breakfast. I just wish there were more variety in dinner options, as I found the menu a bit repetitive after a few days.
Facilities
6.0
The facilities were decent, especially the pool area. I appreciated the tours/ticket assistance available, but there were a few dry cleaning issues that needed resolving. Overall, quite functional.
John
United States, December  2024
7.0/10

I had a wonderful stay at Iberostar Waves Tucan. The beach was stunning and the access to it was super convenient. However, I found the dining options a bit lacking in variety, which could be improved.

Rooms
8.0
My room was spacious and beautifully decorated. I loved the view from my balcony, it was a perfect spot to relax.
Service
6.0
Service was generally friendly, but I did experience delays when I needed assistance with my bags.
Location
9.0
The location is fantastic, right on the beach and close to local attractions in Playa del Carmen.
Dining
5.0
While the food was good, I wished there were more diverse options available throughout my stay.
Facilities
7.0
The facilities were great, especially the pool area, but I found the shops a bit limited in offerings.
Michael
United States, November  2024
7.0/10

I had a lovely time at Iberostar Waves Tucan. The tropical ambiance was amazing, and the beach access was fantastic. However, I found the dining options somewhat repetitive after a few days.

Rooms
8.0
My room was spacious and comfortable, with vibrant decor that really added to the tropical vibe. I especially appreciated the well-stocked minibar.
Service
7.0
The staff was friendly and attentive throughout my stay. I felt really welcomed, though it sometimes took a bit longer to get responses from the front desk.
Location
9.0
The location was perfect. it was so easy to walk to local shops and attractions, making my stay even more enjoyable.
Dining
6.0
While the American-inspired dishes were delicious and satisfying, I wished for a bit more variety. it felt like the same options were served too often.
Facilities
8.0
The resort had great facilities, including shops and dry cleaning services. I enjoyed taking advantage of the tours they offered too.
George
United States, October  2024
7.4/10

My stay at Iberostar Waves Tucan was quite enjoyable overall, but I did encounter some hiccups that affected my experience. The room was spacious and clean, yet it lacked some of the finer amenities I anticipated. The dining options were varied and often delicious, although the service could be slow during peak hours.

Rooms
7.0
I appreciated the spaciousness and cleanliness of my room, but I was hoping for a bit more in terms of luxury amenities.
Service
6.0
The staff was friendly and attentive, but there were times when service was not as quick as expected, especially during busy times.
Location
9.0
The location is fantastic, just a short walk to the beach and local shops, which made exploring easy and convenient.
Dining
7.0
The variety of dining options was impressive, particularly the delicious steaks, though I found the wait times to be longer than desired during dinner.
Facilities
8.0
The hotel offered great facilities, including dry cleaning services and a nice area for arranging tours, which added convenience to my stay.
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Rooms and Guests2 Guests, 1 Room